DEWALT

Creating premium web experience to match the premium tool offering.

How DEWALT upgraded it's online experience to better reflect its premium grade tool offering.

Scaling the Neighbourhood Cafe Experience Online

The challenge

Everbloom Coffee Co., known for its quality roasts and local charm, struggled as it expanded. Their online presence was fragmented across locations, offering an inconsistent customer experience. Key challenges included:

  • A clunky, non-mobile-friendly ordering system leading to high cart abandonment.

  • Difficulty managing and showcasing seasonal specials and unique location menus online.

  • Inefficient workflows for staff managing online orders alongside in-store traffic.

Fragmented online ordering experience.

Poor mobile usability frustrated customers and lost potential sales.

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A Freshly Ground Digital Platform

Our Solution

We designed and implemented a unified e-commerce platform tailored to Everbloom's needs. This included a mobile-first design for seamless ordering on the go and a centralized dashboard for easy menu management across all locations.

Key features delivered: Optimized checkout flow, integration with existing POS, and location-aware menus and specials.

A Stronger Brew Online

The Results

"Working with [Your Company Name] transformed our digital storefront."

Maya Chen, Head of Operations, Everbloom Coffee Co.

45% Increase in Mobile Order Conversion Rate

30% Uplift in Overall Online Sales

10% increase in types

20% increase in clicks

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